At O’Niels Civil, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, services, and team.
1. Information We Collect
We may collect personal information directly from you when you:
- Contact us via our website, phone, or email.
- Request a quote or make a booking.
- Subscribe to our mailing list or marketing communications.
- Apply for a role with us.
The information we may collect includes:
- Name, address, and contact details (phone number and email).
- Project details and site information.
- Billing and payment information.
- Any other details relevant to providing our services.
We may also collect non-identifying information, such as website usage statistics (via cookies and analytics tools).
2. How We Use Your Information
We use personal information to:
- Provide quotes, services, and project updates.
- Communicate with you about your project.
- Improve our services, website, and customer experience.
- Send marketing and promotional materials (if you have opted in).
- Comply with legal, regulatory, and insurance obligations.
3. Disclosure of Information
We will never sell your personal information.
We may share your information only when necessary with:
- Our employees, contractors, and trusted service providers.
- Regulatory bodies or authorities where required by law.
- Professional advisors (accountants, insurers, lawyers) as needed.
4. Data Security
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. However, no data transmission over the internet can be guaranteed as completely secure.
5. Access and Correction
You have the right to request access to your personal information or ask us to correct it if inaccurate. To do so, please contact us using the details below.
6. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-identifiable information about how visitors use our site. This helps us improve performance and user experience.
You can disable cookies in your browser settings, though this may limit website functionality.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on our website with the “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
O’Niels Civil
📞 Phone: 0424 370 073
📧 Email: info@onielscivil.com.au
